Responsible Gambling

At SciBet we take responsible gambling seriously. We want play to stay safe and enjoyable, so we provide practical tools and clear guidance to help you control your activity. If you ever feel play is becoming a problem, we encourage you to use the available controls and contact support for help.

Our player protection principles

We aim to protect customers by promoting informed, controlled play. We support personal limits, voluntary breaks and self-exclusion. We treat requests for help promptly and respect privacy while working to reduce harm and encourage healthy play habits.

Activity-control tools

You can manage your account through a range of simple tools in your profile. These include deposit controls, loss limits, session timers and temporary account pauses. Use these settings to match your play to your budget and personal schedule.

Deposit limits

Set daily, weekly or monthly deposit limits to control how much you can fund your account. Limits can be lowered immediately, and increases usually take effect after a short cooling-off period to prevent impulsive changes.

Loss limits

Loss limits let you cap how much you can lose over a set period. These are useful for preventing sustained losses and for keeping long-term spending predictable.

Time limits and session controls

Use session reminders and time-outs to manage how long you play. You can enable automatic session checks and choose short or extended breaks if you need time away from the site.

Self-exclusion

If you need a longer break, self-exclusion lets you block access to your account for a chosen period. Self-exclusion can be temporary or long-term, and requests are handled quickly. During exclusion, account access and marketing communications will be restricted in line with your request.

Recognising signs of problematic behaviour

Watch for signs such as chasing losses, spending more time or money than planned, neglecting other responsibilities, or feeling anxious about gambling. If you notice these patterns in yourself or someone you care about, consider activating limits or seeking support.

Tips for staying in control

Set a budget before you play and stick to it, use deposit and loss limits, take regular breaks, avoid gambling when upset or impaired, and only gamble with money you can afford to lose. Review your activity history regularly to keep track of time and spending.

Professional help and further support

If you need extra help, speak to our support team via your account or live chat. You can also contact local support services, a healthcare professional or a trusted adviser for confidential guidance. If you prefer not to interact online, consider asking a trusted person to help manage your account settings.

If you require assistance, Sci Bet support is available to guide you through tools, limits and exclusion options. We are here to help you play responsibly.